:: Warranty of Services
All our services will serve their intended functions.

:: Prices
All our prices are nett unless it is refund for change of tutor.

:: Engagement
Students and tutors are expected to commit at least one month of tutoring. This allows a minimum period for both the students and the tutors to get used to each other's style of learning and teaching.

Should there be exceptional cases whereby tuition has to be cancelled before one month; parents need only pay for the number of lessons attended. A new experienced tutor will be introduced.

:: Payment
Students will credit 50% commission into our account after the 2nd week of commencement of tuition, and pay the tutors the remaining 50% after the first one month of tutoring. For subsequent months, tutors will keep the full tuition fees.

Example:
Commission = first 2 lessons (if tuition is scheduled to be once per week)
Commission = first 4 lessons (if tuition is scheduled to be twice per week)
Commission = first 6 lessons (if tuition is scheduled to be thrice per week)

If the assignment is stopped before the first month, we shall collect the total fee payable, as administrative charges. Payment to us will be made through account transfer.

A 10% refund will be given back to the parent should they change another tutor.

:: Verification of Qualifications
Upon request by students, tutors should show students their relevant certificates for verification. Students should put this under other remarks should they required the tutors to do so on the first day of tuition.

After filling up the tutor registration form, tutors are required to scan and email us copies of their certificates for verification. Upon verification, priority to assignments will definitely be given.

:: Disclaimer
Key Tuition is not responsible for resolving any conflict or disagreement that may arise between tutor and student. In addition, Key Tuition will not be liable for any indirect, special or consequential damages arising in connection with the use of this website.

:: Feedback
We welcome your feedback on our services. Please contact us via Email: admin@keytuition.com with subject title “Feedback”.

Should there be no respond on our side or there is any disagreement unresolved, you may wish to refer to

BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road , #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg

 

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